Hotel Policy
- Check-in begins at 2:00 PM, and check-out is by 11:00 AM.
- Early check-in or late check-out requests depend on availability and may incur additional charges.
- Guests over 18 must present photo identification (Passport, Aadhar Card, Driver’s License, or Voter ID) to complete check-in.
- Foreign nationals must provide a valid Passport and Visa. Without proper ID, check-in will be denied, the booking will be marked as a NO SHOW, and no refund will be given.
- Bookings are non-transferable without written consent from the hotel.
- Special requests are subject to availability and may incur charges.
- Advance payment guarantees your booking.
- Room service is available upon request with extra charges for selected menu items.
- All-inclusive package meals are served in our restaurant according to set meal times.
- Room service dining is available for an additional fee.
- Kumbanad Heritage Hotel is a minimal plastic zone. We discourage the use of plastic-packed bottles and plastic carry bags.
- Pets are strictly prohibited.
- As a nature-friendly resort, we encourage respect for the environment to ensure an enriching holiday experience.
- Any missing or damaged room supplies, beyond the provided consumables, will be charged at check-out.
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